Contact and support

Start with the right support path.

Kal-Shop is in controlled marketplace launch. These routes cover the workflows currently available without pretending that paid-order support is already open.

Operational support inbox

Tell us what you need.

Include the affected page and a short description. Do not include passwords, session cookies, verification or reset links, payment credentials, or private product URLs.

Email support

Marketplace questions

Read the current release scope, publishing rules, and availability before requesting help.

Read the FAQ

Creator and publishing help

Sign in to see whether your account can access Seller Studio and the reviewed publishing workflow.

Open Seller Studio

Account or security concern

Email support using the address above, and read our privacy guidance before sharing account details. Never send a password, session cookie, verification or reset link, or private download URL.

Read privacy guidance