Frequently asked questions
What is available today?
These answers describe the current public Kal-Shop experience. They do not promise features that have not been securely released.
What appears in the public marketplace?
Only reviewed listings in the published state appear. Drafts, internal studio material, and incomplete submissions are intentionally excluded.
Can I purchase a listing today?
Not yet. Checkout and new fulfilment remain disabled while the secure payment workflow is being completed. The private Library is ready to enforce any existing completed order and active entitlement without exposing permanent file URLs.
Can I upload or publish my own work?
Authorized sellers can prepare drafts and stage private ZIP archives in Seller Studio. A different authorized reviewer must approve the licence, validate the scan evidence, and publish the listing before it can appear publicly.
What is the refund policy?
New paid transactions are not enabled yet, so Kal-Shop is not currently collecting payments that require refunds. The Refund Policy explains the present state and the decisions that must be approved before paid checkout opens.
How can I contact support?
Use the Contact page to see the support paths that are currently available. Kal-Shop does not publish an inbox until its owner has approved and configured one.
Why is the catalogue empty?
The marketplace displays only published listings. Until reviewed listings are published, the empty state is expected and protects private work from appearing publicly.
Where can I learn more about Kal-Shop?
The About page explains the current public marketplace scope and the safeguards used for released workflows.